Last updated: June 23, 2025

The Mount Soledad Memorial Association is a 501(c)(3) nonprofit organization. All contributions support the maintenance, programming, and ongoing development of the Mount Soledad National Veterans Memorial.

1. Donations

Donations are considered final and are not eligible for refund. If you believe a donation was made in error, please contact us within 7 days of the transaction at [email protected].

2. Plaque Orders & Memorial Products

Orders for veteran plaques, memorial inscriptions, or related items are custom and non-refundable once production has begun. If you need to update details after submission, please contact us immediately. Corrections may be possible if caught in time.

3. Event Registration

Event fees may be refundable up to 7 days prior to the event unless otherwise stated. Requests made within 7 days of the event are not guaranteed. In case of cancellation by the Association, all fees will be refunded in full.

4. Merchandise (if applicable)

If merchandise is sold through the website (e.g., apparel or souvenirs), items may be returned within 30 days if unused and in original condition. Shipping costs are non-refundable unless the return is due to a defect or error.

5. Contact & Processing

To request a return or refund, please email us at [email protected] with your name, date of transaction, and reason for the request. We aim to respond within 5–7 business days.

6. Exceptions & Appeals

Exceptions may be granted at the discretion of the Association in cases of financial hardship or administrative error.

7. Contact Information

For full legal terms, please review our Terms of Service and Privacy Policy.